Vocal Health Practitioner course

Please read the answers to Frequently Asked Questions

I want to purchase the Vocal Health Practitioner course, but the website is bringing me to a waitlist. How can I purchase the course?
We run each VHP course in cohorts to maintain a ‘hands on’ individualised experience. If you are being directed to a waitlist, it means we are not currently accepting students. If you sign up for the waitlist, you will be the first to know when you can purchase a spot on the next cohort!

How long do I have to complete the Vocal Health Practitioner course?
For Module 1: Theory you have 90 days to watch the course material and complete the quiz from the day you sign up. Module 2: Discussions and Module 3: Mentoring each need to be completed in 30 days. For the most effective and rewarding learning experience we recommend maintaining momentum and completing the course in 4 to 6 months, but should you need you can take a break between modules, and you have up to 18 months to complete the whole course. We’ve built flexibility in because life happens!

How do I know when my exact deadline is for Module 1?
The 90-day timer starts from the exact time you initially purchased the course.

Do I have to finish the quiz inside my 90-day deadline?
Yes. In exceptional circumstances, and at our discretion, we will grant a 30-day extension.

I purchased the course and got a payment receipt, but I never got a confirmation email with instructions on how to log in…
Have you checked your spam/junk folder?
Yes – still nothing
Contact Julian using the contact form below and he will get you sorted!

I accessed the course through the link in my confirmation email but now it’s telling me I am not enrolled…
Try logging in through the ‘Log in to my course’ page on the website instead. If you’re not sure what your login details are, click the ‘Lost my password’ link on the login page.

I clicked the ‘lost my password’ link and I didn’t receive a reset email…
Have you checked your spam/junk folder?
Yes – still nothing
Contact Julian using the contact form below and he will get you sorted!

I accidentally registered an incorrect email address for the course. How can I update my email to the correct one?
Use the Contact form below to send the correct address to Julian and he will update your account for you.

I tried to log in with the wrong details too many times and now the website is saying I’m locked out – what do I do??
This is a safety feature of our website; I’m afraid you will have to wait 24 hours before logging in again.

If I fail the quiz, what should I do? 
You will automatically be offered a chance to retake the exam. One retake is at no extra cost to you.

I‘m worried that I may fail it again, what should I do?
You can book a tutorial with one of the experts on the VHP team where you can go through your quiz feedback and discuss exactly which areas would be best to revise. This is £55 for a tutorial which will last up to 30 minutes. Contact Julian, our VHP Course Manager, using the contact form below for more information.

How do I find out what the exact correct answers in the quiz were?
We don’t send out an answer key to the quiz. However, you can book a tutorial with one of the experts on the VHP team where you can find out which answers were incorrect and areas you would benefit from revisiting. This is £55 for a tutorial which will last up to 30 minutes. For more details contact Julian, our VHP Course Manager, using the contact form below.

I failed the quiz and the retake, but I’m loving the journey and really want to crack this – what can I do!
First, breathe – we’ve got you, and you’ve got this! You can book a retake and a tutorial with one of the experts on the VHP team where you can go through your quiz feedback and discuss exactly which areas would be best to revise. This is at a cost of £80 for a retake and a tutorial which will last up to 30 minutes, and £135 for a retake and a tutorial which will last up to 60 minutes. The length of tutorial will be based on your quiz score and answers so we can best help you with your journey. Contact Julian, our VHP Course Manager, using the contact form below for more information.

Alternatively, you may prefer to book a mentor session with Jenevora or Stephen, where you can explore your present level of skillset, pinpoint what you are finding most rewarding, find your unique selling point and explore the next steps of your journey. This 60 minute goal-setting session is £110. (nb you’ll acquire an abundance information but this session does not include a quiz tutorial or retake fee).

Vocal Health Practitioner course

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